SATYAmarket Frequently Asked Questions (FAQ’s)
1. How do I place an order on your website?
– Ready to snag some goodies? Head over to www.satyamarket.com.au, pick your favourites, and breeze through checkout. Toss in your shipping deets and payment info, and you’re done!
2. What payment methods do you accept?
– We’re not picky! Use your regular credit cards, debit cards, with more options on the way.
3. How can I track the status of my order?
– Keep tabs on your goodies by checking your email. We’ll shoot you updates on your order’s journey.
4. What is your return policy?
– All the return deets are in our Refund and Returns policy viewable Here. Timelines, refund conditions, and any fees – it’s all laid out.
5. How do I return a faulty item?
– Not working as it should? Start the return dance by sending us an email at returns@satyamarket.com.au. We will let you know return address/details.
6. What do I do if I receive a damaged or defective product?
– Bummer! Shoot us a message at returns@satyamarket.com.au we’ll sort you out with a shiny new replacement
7. How can I contact customer support?
– Need a chat? Hit us up at info@satyamarket.com.au.Our support superheroes are available during their appointed hours
8. What is your shipping policy?
– Sail through our shipping policy Here. Get the lowdown on delivery times and any charges
9. Do you ship internationally?
– We haven’t gone global just yet- but if you need something that’s not available in your country, contact us at info@satyamarket.com.au and we will work with you to make it happen!
10. How do I unsubscribe from marketing emails?
– Need a break from our chatter? Hit the “unsubscribe” option in any email. Easy peasy
11. Are product prices inclusive of taxes?
– Prices are plain and simple. Taxes are included and may be displayed, but at no extra cost to you 12
12. Can I change my shipping address after placing an order?
– Realized your address needs a tweak? Contact our support team ASAP, and we’ll do our best to update it before shipping
13. What happens if an item is out of stock after I place an order?
– If something you picked is temporarily MIA (missing in action), we’ll give you a heads-up. Decide whether to wait or snag a refund – your call
14. How do I apply a discount code?
– Got a magic code? Enter it during checkout and watch the numbers dance in your favor
15.Do you have a loyalty program?
– We know the value of loyal customers to our business- watch the space
16.Can I review products on your website?
– Your thoughts matter! Drop your reviews on the product page and help others make savvy choices
17. Can I cancel or change my order after it’s been placed?
– Need to tweak your order? Shoot a message to our support team pronto. We’ll try to make it happen, depending on where your order is in the process
18. Do you offer gift wrapping or personalized messages for gifts?
– Planning a surprise? We’ve got you covered! Add a touch of class with personalized gift-wrapping by contacting us at info@satyamarket.com.au
19.How can I contact your customer support team?
– Got questions or just want to chat? Reach out to our customer support through email at info@satyamarket.com.au . We’re here during our dedicated hours to assist you.
20. What is your privacy policy?
– Dive into the details of how we safeguard your info in our privacy policy Here.
Your privacy matters, and we take it seriously.
21. How can I unsubscribe from your newsletter or marketing emails?
– Need a break from our emails? Click on “unsubscribe” at the bottom of any email. It’s a swift and hassle-free exit.
22. What is your process for handling customer feedback or complaints?
– Your feedback is our fuel! Share your thoughts and concerns through by contacting us at info@satyamarket.com.au or writing a review on the product page. We will do our level best to find a solution together.
