1. Order Processing Time:
- Standard Orders: Orders are typically processed within 1-2 business days after payment is confirmed.
- Custom or Personalized Orders: Additional processing time may be required for custom or personalized orders. Details will be provided upon order confirmation.
2. Shipping Methods:
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Express Shipping: Faster delivery within 1-3 business days.
3. Shipping Costs:
Shipping costs are calculated based on the weight and volume of the order and the destination. The shipping cost will be displayed at checkout before the completion of the purchase.
4. Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the tracking number.
5. Shipping Restrictions:
Please note that we currently do not ship to P.O. boxes. Additionally, some products may have restrictions or may require special shipping due to various applicable laws.
6. Delivery Issues:
If you encounter any issues with the delivery of your order, please contact us at info@satyamarket.com.au or support@satyamarket.com.au for assistance.
7. Returns Due to Non-Delivery:
If an order is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for the cost of re-shipping the item.
8. Holidays and Weekends:
Please be aware that shipping carriers may have limited or no delivery services on holidays and weekends.
9. Order Status:
You can check the status of your order by logging into your account on our website or by contacting our customer support team.
10. Changes to Shipping Policy:
We reserve the right to update and change our shipping policy as needed. Any changes will be reflected on this page.
